RETURN POLICY

Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift cards, as well as jewelry orders that were custom made according to your provided specifications and sizes are exempt from being returned.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:
Jewelry with obvious signs of use.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Delphine@nyetjewelry.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged, or the wrong size. If you need to exchange it for the same item, send us an email at Delphine@nyetjewelry.com and send your item to: PO BOX 12436 chicago Illinois US 60612.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: PO BOX 12436 chicago Illinois US 60612

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Size Chart

Size Chart

Measuring your Wrist Size:

Wrist Size

To find your wrist size, wrap a tape measure around your wrist where the bracelet or cuff would be worn and match the length to the size chart below. If a tape measure is not available, you can use a piece of string or paper. Just mark the length needed to wrap around the wrist and then use a ruler to take the measurement.

Measuring your Wrist Size

Take the measurement where the product will sit on your body, not tight but with no slack either.

For custom orders, enter your size in inches or millimeters in the text box at check out (or mention it to me in a direct email).

For regular orders, pick the size that matches your size the closest. You can also order a larger size if you prefer a looser fit.

Miss Nyet Jewelry General Size Chart:

The bracelets are made to fit up to the mentioned wrist sizes below. (these measurements do not correspond to the actual size of the bracelet)

Bracelets:

Signature collection:  

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